Yes, that’s possible. If all parties are in agreement, we can discuss a potential take-over of the contract with the new owner. If the new owner is not interested, the remainder of the contract term will need to be settled. Get in touch with us directly to discuss your options.

Our devices and their maintenance are part of your Smartvatten subscription. We’ll make sure your device is either repaired or replaced. Get in touch with us directly so we can resolve the issue as soon as possible.

It does! Smartvatten customers earn 10 points for their BREEAM certification with our main meter service, and can earn up to 25 points out of 51 by actively working with our system.  And for your GRESB certification, Smartvatten customers are guaranteed at least 4,66 points out of 100 in the category Water Performance.

During the onboarding phase, we’ll determine whether our system already has an integration with the systems you’re working with, or whether we need to set up a new integration. If we’re already familiar with the systems, we can easily make arrangements for your company. If not, we’ll contact the company behind the system and make sure to get the integration up and running as soon as possible. Smartvatten partners with hundreds of API partners, so it’s likely that your vendor is already known by us.

Yes, you can. To share access to a specific property’s information with someone in the online portal, you can add their email address in the system. If someone needs access to multiple locations or you want to add several people, get in touch with us and we’ll take care of it for you.